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Kotori Coworking & Hostel KotohiraKotori Kotohira
Kotori Coworking & Hostel TakamatsuKotori Takamatsu

Accommodation Terms

Article 1 Scope of Application
  • The accommodation contract and any related agreements entered into between the facility and the guest shall be governed by the provisions of these terms. For matters not stipulated in these terms, applicable laws or generally established customs shall apply.
  • When the facility agrees to special provisions within the limits of applicable laws and customs, such special provisions may apply notwithstanding the provisions of the preceding paragraph.
Article 2: Application for Accommodation Contract
  • Individuals seeking to apply for an accommodation contract at the facility shall provide the following information:
    • Name of the guest, address, phone number, gender, and number of guests
    • For foreign guests: nationality and passport number
    • Dates of stay and expected arrival time
    • Accommodation fees, which shall be based on the standard rates listed on the facility's website
    • Any other information deemed necessary by the facility
  • If a guest requests to extend their stay beyond the dates specified in Article 2 during their stay, the facility shall process this request as a new application for an accommodation contract at the time the request is made.
  • Guests under 18 years old, including high school students, shall not be permitted to stay without parental consent. A parental consent form for all guests must be submitted in advance.
    Guests under elementary school age are not allowed. Middle and high school students may stay if accompanied by a responsible adult over the age of 20. A parental consent form is required if the accompanying adult is not a family member.
Article 3: Formation of Accommodation Contract, etc.
  • The accommodation contract shall be deemed to be concluded when the facility accepts the application as set forth in the preceding article. However, this shall not apply if the facility can prove that it did not grant such acceptance.
  • When the accommodation contract is deemed to be concluded in accordance with the provisions of the preceding article, the guest may be required to pay an application fee, which shall be limited to the accommodation fees for the duration of the stay, by the date specified by the facility.
  • The application fee shall first be applied to the accommodation fees that the guest is ultimately required to pay. In the event that the provisions of Article 6 and Article 18 become applicable, the fee shall be applied in the following order: first to any penalty fees, and then to compensation fees. Any remaining balance shall be refunded at the time of payment of fees as stipulated in Article 12.
  • If the application fee specified in the preceding paragraph is not paid by the date designated by the facility, the accommodation contract shall lose its effectiveness. However, this shall only apply if the facility has notified the guest of the payment deadline for the accommodation fees.
Article 4: Special Terms for Not Requiring Payment of Application Fee
  • Notwithstanding the provisions of the preceding paragraph, the facility may agree to special terms whereby the payment of the application fee shall not be required after the contract has been established.
  • If the facility accepts the application for the accommodation contract without requesting the payment of the application fee or specifying a payment deadline, such acceptance shall be deemed as an agreement to the special terms outlined in the preceding paragraph.
Article 5: Refusal to Enter into an Accommodation Contract
  • The facility reserves the right to refuse the conclusion of an accommodation contract under the following circumstances:
    • The application for accommodation does not comply with these terms and conditions.
    • There are no available rooms due to full occupancy.
    • The individual seeking accommodation is deemed likely to engage in actions that violate legal provisions, public order, or good morals in relation to the accommodation.
    • The facility reserves the right to refuse accommodation when it is determined that the individual seeking accommodation falls under any of the following categories:
      • Individuals identified as members of organized crime groups, as defined in Article 2, Section 2 of the Act on Prevention of Unjust Acts by Organized Crime Groups (Law No. 77 of 1991), including but not limited to organized crime members, quasi-members, or other individuals associated with such groups.
      • Corporations or other entities whose business activities are controlled by organized crime groups or their members.
      • Corporations that have any officers who are identified as organized crime members.
    • The individual engages in behavior that significantly disrupts other guests.
    • The individual is clearly identified as a carrier of an infectious disease.
    • The individual makes violent demands or requests burdens beyond reasonable limits in relation to their accommodation.
    • Accommodation cannot be provided due to natural disasters, facility malfunctions, or other unavoidable circumstances.
    • The individual falls under any regulations established by local government ordinances.
Article 6: Right of Guests to Cancel the Contract
  • Guests may request to cancel their accommodation contract with the facility.
  • If a guest cancels all or part of the accommodation contract due to reasons attributable to them (excluding cases where the facility specified a payment deadline for the deposit per Article 3, Paragraph 2, and the guest cancels before that payment), the facility will charge the following cancellation fees:
    50% of the accommodation fee if canceled two days prior to the accommodation date.
    80% of the accommodation fee if canceled one day prior to the accommodation date.
    100% of the accommodation fee if canceled on the day of the accommodation or if the guest fails to arrive without notice.
    However, if the facility agrees to waive the deposit requirement under Article 4, Paragraph 1, the obligation to pay the cancellation fee will only apply if the facility has informed the guest of this obligation at the time of the cancellation.
  • If a guest fails to arrive by 6 PM on the day of their reservation and has not notified us in advance, we may treat the accommodation contract as canceled if they do not arrive within two hours after their specified arrival time.
Article 7: Right of the Establishment to Terminate the Contract
  • The establishment may terminate the accommodation contract under the following circumstances:
    • The establishment may terminate the accommodation contract if the guest is deemed likely to engage in actions that violate laws, public order, or good morals, or has already done so.
    • The establishment may also terminate the contract if the guest is found to be associated with any of the following:
      • Organized crime groups, members of such groups, or other anti-social forces.
      • Corporations or organizations controlled by organized crime groups or their members.
      • Corporations where any officers are identified as members of organized crime groups.
    • If the guest's actions significantly disturb other guests, the establishment may terminate the contract.
    • If the guest is clearly identified as a carrier of a contagious disease, the contract may be terminated.
    • The establishment may terminate the contract if violent demands are made regarding accommodation, or if unreasonable burdens are imposed.
    • The contract may be terminated if accommodation cannot be provided due to force majeure events.
    • If the establishment has requested the payment of a reservation fee as per Article 3, and the payment is not made by the deadline, the contract may be terminated.
    • The contract may be terminated if the guest's information differs from what was provided in Article 2.
    • The establishment may terminate the contract if it falls under any applicable local regulations.
    • The contract may be terminated if the guest does not comply with the establishment's rules and regulations.
  • In the event that the facility terminates the accommodation contract in accordance with the preceding paragraph, no charges shall be incurred for accommodation services that have not yet been provided to the guest.
Article 8: Registration of Guests
  • Guests are required to register the following information upon entering the facility on the day of their stay:
    • Name, age, gender, address, and phone number
    • For foreign guests: nationality and passport number
    • Departure date and expected departure time
    • Any other information deemed necessary by the establishment.
Ariticle 9: Usage Time of Guest Rooms
  • The designated usage time for guest rooms shall be from 3:00 PM on the day of arrival until 10:00 AM on the following day. In the case of continuous stays, guests shall be permitted to use the rooms throughout the day, excluding the arrival and departure dates.
  • Guests shall have access to the first-floor coworking area from 9:00 AM on the day of arrival until 6:00 PM on the day of departure.
Articlet 10: Compliance with Regulations
  • Guests are required to adhere to the facility's established rules and regulations.
Article 11: Operating Hours
  • The primary operating hours of the main facilities are as follows, with detailed hours for other facilities provided in brochures and posted notices:
    • Front Desk and Cashier Service Hours
      • No curfew
      • Front desk services are available Monday to Friday from 9:00 AM to 6:00 PM.
    • The hours for ancillary services will be specified on the notices within the facility.
  • The aforementioned schedule may be subject to temporary changes in unavoidable circumstances. In such cases, we will notify you through appropriate means.
Article 12: Payment of Fees
  • Payment of accommodation fees shall be made at the time of reservation using a method recognized by the establishment, such as a credit card.
  • Accommodation fees will be charged even if the guest voluntarily does not stay after the hotel has provided the guest room to the guest and made it available for use.
Article 13: Liability of the Facility
  • The hotel’s liability concerning accommodations shall commence upon whichever occurs first: the guest's registration at the hotel reception or the guest's entry into the guest room, and shall terminate upon the guest's checkout at the time of departure.
  • The hotel shall compensate the guest for any damages incurred due to the performance or non-performance of the accommodation contract or related agreements. However, this conpensation shall not apply in instances where damages arise from incidents attributable to the guest's failure to comply with the hotel’s rules and regulations.
  • The hotel is covered by liability insurance to address potential incidents, such as fire.
Article 14: Handling in the Event of Inability to Provide Contracted Guestrooms
  • In the event that the hotel is unable to provide the contracted guestroom, the hotel shall, with the consent of the guest, endeavor to arrange alternative accommodations under comparable conditions.
  • Notwithstanding the provisions of the preceding paragraph, if the hotel is unable to arrange alternative accommodations, it shall compensate the guest an amount equivalent to the penalty for breach of contract, which shall be applied toward damages. However, if the inability to provide the guestroom is not attributable to the hotel, no compensation shall be paid.
Article 15: Handling of Deposited Items
  • Guests are responsible for managing their own money and other valuables at their own risk. The hotel shall not be liable for any loss or damage, including destruction or impairment, of such items.
Article 16: Storage of Guests' Luggage and Personal Belongings
  • In the event that a guest's luggage or personal belongings are left behind at the hotel after check-out, and the owner is identified, the hotel shall contact the owner and seek their instructions. However, if no instructions are provided by the owner or if the owner cannot be identified, the items shall be stored for a period of seven days from the date of discovery, after which they will be submitted to the nearest police station.
  • The hotel’s liability for the storage of guests' luggage or personal belongings in the aforementioned cases shall be governed by the provisions of Article 15, paragraph 1 for cases where the owner is identified, and by paragraph 2 for cases where the owner is not identified.
Article 17: Liability for Parking
  • When guests utilize the parking facilities, they shall primarily use a nearby parking area of their choice. While the hotel may recommend nearby parking options, it shall not assume any responsibility for the management or security of the vehicle.
Article 18: Guest's Responsibility
  • In the event that the hotel incurs damages due to the willful misconduct or negligence of a guest, the guest shall be liable to compensate the hotel for such damages.